The Washington Electronic Benefit Transfer (EBT) is a system for delivering Supplemental Nutrition Assistance Program (SNAP) benefits to those that are eligible. SNAP, called Basic Food in Washington, helps low income people make ends meet by providing monthly benefits to buy food. Basic food benefits are based on your family size and income. You can apply for Basic Food Assistance online or at your local Community Services Office.

Washington EBT Card Balance

If you receive food assistance, you’ll be issued an EBT Card, also called a Quest Card. Your Quest Card can be used like a debit card to purchase food items at stores. You will be given a detailed booklet describing how to use your card when you are approved for benefits.

To access your EBT Card information, please keep reading below.

Washington EBT Card Balance


Washington EBT Card Balance

There are three options for checking the balance on your Washington EBT Card:


Option 1 – Contact Washington Quest Card Customer Service:

You can check your Washington Quest Card balance over the phone by calling 888-328-9271. In order to receive your balance, please have your question card number. You will be asked for this information option calling Quest Card Customer Service.


Option 2 – Access UCard Center Website:

To check your Washington Quest Card balance online, visit the UCard Center website, here. The UCard Center is the website used by Washington State to manage your Quest Card online. To receive your Quest Card balance, please enter your User ID and Password. If you do not have a User ID or Password, then you can register for the UCard Center or activate your card.


Option 3 – Locate Your Receipt

The last way to obtain the balance on your Washington Quest Card is to locate your most recent receipt from your EBT purchase. Your remaining EBT balance will be located at the bottom of your recent.