The New Mexico Electronic Benefit Transfer (EBT) is a system for delivering Supplemental Nutrition Assistance Program (SNAP) benefits to those that are eligible. SNAP benefits are distributed by the New Mexico Human Services Department to reduce the impact of poverty and provide support services that help families break the cycle of dependency on public assistance.

New Mexico EBT Card Balance


When you are approved for the New Mexico SNAP Program, you will be issued an EBT Card that will allow you to redeem those benefits. Your EBT Card can be used just like a debit card at participating grocery stores to purchase qualified food items. You can also use your New Mexico EBT Card to withdraw your benefits at ATMs throughout New Mexico. Your benefits are delivered to your EBT Card each month for use.

To access your New Mexico Quest Card information and balance, please keep reading below.

New Mexico EBT Card Balance

New Mexico EBT Card Balance


There are three options for checking the balance on your New Mexico EBT Card:


Option 1 – Keep Your Receipts

The easiest way to know the balance on your EBT Card is to keep your receipts. Your current EBT Card balance can be found on the bottom of your transaction receipt. If you no longer have your receipt, you also have two other options for obtaining your New Mexico EBT Card balance.


Option 2 – Check Your Balance Online

To check your New Mexico EBT Card balance online, visit the EBT Edge website. When you access the site, you will be guided through the steps to check your EBT balance. Be sure to have your 16-digit card number from your EBT Card. You must have this information to access your balance.


Option 3 – Contact Customer Service

To obtain your New Mexico EBT Card Balance via phone, you can contact the Customer Service Help Desk at 1-800-843-8303. Your balance can be obtained at the Help Desk phone number 24 hours a day, 7 days a week.