The Colorado EBT Card, also called the Quest Card is administered by the Department of Human Services for Food Assistance benefits. The Colorado Quest Card looks like a credit or bank card and can be used at any authorized store across the country.

Colorado EBT Card Balance Check

Colorado EBT Card Balance

There are three options for checking the balance on your EBT Card:

Option 1 – Check Your Last Receipt:
The quickest and easiest way to check your Colorado Quest Card balance is to look at your last receipt. It is important to keep your receipts because the remaining EBT balance will be at the bottom of the receipt.

Option 2 – Check Your Balance Online:
If you don’t have your receipts, the next best option for checking your EBT balance is to access the Colorado Quest Card website at the Chase UCard Center. To check your balance, you must log in to your account using your UCard Center User ID and Password. If this is your first time logging in, you must register for the UCard Center first. Your account will give you access to balance information, as well as, transaction history.

The following image will show you what the Chase UCard Center looks like when logging into your account:

Colorado EBT Card Balance Check

Colorado EBT Card Balance 

Option 3 – Contact Customer Service:
The last option for checking your EBT balance on the Colorado Quest Card is to call customer service. You can contact the Colorado Quest Card customer service at 1-888-328-2656 or 1-800-659-2656.  You need to have your card number ready.  You are allowed 10 balance inquiry calls per month. You should always have your account balance ready before you call.

Foods you CAN by with the Colorado Quest Card are bread, cereals, fruits, vegetables, meat, fish, poultry, dairy products, seeds, and plants.

Foods you CANNOT buy with the Colorado Quest Card are any nonfood items such as beer, wine, liquor, cigarettes, tobacco, pet foods, soaps, paper products, household supplies, toothpaste, cosmetics, vitamins, medicines, foods that can be eaten in the store and hot foods.



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14 thoughts on “Colorado EBT Card Balance Check

  1. It appears that my card has been cancelled and I don’t know why…please respond to me.

  2. The system is a mess….. According to you I am already registered but I am not allowed to log in. Tried to reset my password but your system won’t even accept the temp password you gave me!!!!! I would like to be able to view my account online but if this is how it will be what is the use??? You need a specific Tech Line !!!!!!!

    1. Do not contact the state with any problems about this site or your assess to it. Call Chase Bank Customer Services they run and maintain the site…..Hope this helps. In my hunt for service I was even put in touch with a phisher/scam site that is trying to fool people in giving up their Quest Card Number and pin then rip off your Quest account and by Quest Card policy you snooze you lose.
      If your on a legitimate site your web browser will not as you to allow a site with no known certificate to get access to your system.

  3. The site
    does not exist and after an hour of internet hunting it was only on this site was there any mention of Chase UCARD Center not on my paperwork! Not in the pamphlet “Your Colorado Quest Card” and even stranger ABSOLUTELY no word of the Colorado Quest Card in the lengthy Chase UCARD center Terms of use agreement. That looks like your signing up for a Paid for Chase Bank Card. Now that I know this I would not call Quest customer service but rather Chase Bank customer service center to address issues with the UCARD CENTER. AS they seem to be the Third Party Outsider whom the State contracts with to provide the “Electronic/Bank Service” Who provide the Bank routing and point of sale access to the State Department of Social Services and Point of Sale electronic access to your Quest Card.

  4. Need to talk with a person customer service about my balance. can you give me a phone# or email? thank you

  5. My Colorado Quest Card for SNAP benefits was issued by DHS El Paso County. I somehow lost track of my Change Report Form, and it didn’t get sent in at the beginning of the year. Therefore, my SNAP benefits were terminated as of Feb. 29. However, my former caseworker, Tina Werle, informed me that all I had to do was send in the Change Report Form, and I would be reinstated. My new case worker, Danielle Adams, sent me a new form which I filled out and mailed to her on 3/18. She has yet to receive it. When I log on at the U Card center, I get an Account Locked message. I have a copy of the Change Report Form I sent in on 3/18. My case number is 1B7LMQ2. Can you help me resolve this situation so I can get my SNAP benefits reinstated? I can mail a copy of the Change Report Form to whomever you designate. My SNAP is my only food source. I live strictly on Social Security, and after paying all my non-food bills each month, I only have about $40 – $50 left over. I have been borrowing money from friends and relatives this month to buy food.

  6. I wholly agree, this is a mess, I don’t want an account with Chase Bank, I just want to access my EBT balance.

  7. Im told my acc (online) is locked and to call customer service. I call the number on the back of my card, only to find no option to speak with a live person. How can I get my acc unlocked?

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