The Arkansas Electronic Benefit Transfer (EBT) is a system for delivering Supplemental Nutrition Assistance Program (SNAP) and TEA (cash) benefits faster and easier through the use of electronic transactions to those that are eligible. Recipients can access their TEA benefits at participating Automated Teller Machines (ATMs) and Point of Sale (POS) devices that display the Quest logo by using their Arkansas EBT card. SNAP benefits can only be used to purchase eligible food items at authorized stores that display the Quest logo. Quest is the funds transfer network by which most EBT transactions are routed.
When you are approved for the Arkansas SNAP Program, you will be issued an EBT Card that will allow you to redeem those benefits. Your EBT Card can be used just like a debit card at participating retailers. You will also be assigned a Personal Identification Number (PIN) to be used in conjunction with the EBT card to access benefits. It is a secret code, so it should not be shared with anyone.
For information on your Arkansas EBT account and how to obtain your current EBT balance, keep reading below.
Arkansas EBT Card Balance
There are three options for checking the balance on your Arkansas EBT Card:
Option 1 – Keep Your Receipts
The easiest way to know the balance on your EBT Card is to keep your receipts. Your current EBT Card balance can be found on the bottom of your transaction receipt. If you no longer have your receipt, you also have two other options for obtaining your Arkansas EBT Card balance.
Option 2 – Check Your Balance Online
To check your Arkansas EBT Card balance online, visit the EBT Edge website. When you access the site, you will be guided through the steps to check your EBT balance. Be sure to have your 16-digit card number from your EBT Card and PIN. You must have this information to access your balance.
Option 3 – Contact Customer Service
To obtain your Arkansas EBT Card Balance via phone, you can contact the Customer Service Help Desk at 1-800-997-9999. Your balance can be obtained at the Help Desk phone number 24 hours a day, 7 days a week.