Utah Electronic Benefit Transfer (EBT) is a system for delivering Supplemental Nutrition Assistance Program (SNAP) benefits to those that are individuals and families that are eligible. SNAP benefits are distributed by the Utah Department of Workforce Services. In order to be eligible for SNAP benefits, you must first meet certain income and asset threshold requirements. To see if you are eligible to receive benefits, apply for Utah SNAP benefits online.
If you are approved for the Utah SNAP Program, you will be issued an EBT Card, also known as a Horizon Card, that will allow you to redeem those benefits. Your EBT Card can be used just like a debit card at participating grocery stores to purchase qualified food items. You can also use your Horizon Card to withdraw your benefits at ATMs throughout Utah. Your benefits are delivered to your EBT Card each month for use in the following schedule:
- Last name A – G available on the 5th of every month
- Last name H – O available on the 11th of every month
- Last name P – Z available on the 15th of every month
Along with your EBT Card, you will also receive a Personal Identification Number (PIN) that protects your account from being used by someone else. Be sure to keep your PIN secret because it allows you to purchase food that is on the list of allowable items.
To access your Utah Horizon Card information and balance, please keep reading below.
Utah EBT Card Balance
There are three options for checking the balance on your Utah EBT Card:
Option 1 – Contact the Utah Department of Workforce Services
The first option for checking the balance on your Utah Horizon Card is by calling the customer service hotline at 800-997-4444. The reps at the customer care will ask you for your Horizon Card number, so please have that ready. You can also contact customer service if you have any questions about using your card.
Option 2 – Login to your EBT Online Account
The second option for obtaining the balance on your Horizon Card is by logging onto your MyCase account. MyCase is an online platform where you can manage your EBT/Horizon Card account. You will be able to check the balance on your EBT Card, as well as view recent transactions. To log onto your MyCase account, go here.
Option 3 – Find Your Last Receipt
Another way to check the balance on your Utah Horizon Card is by finding your last transaction receipt. Your receipt will have the most current available balance on your EBT Card at the bottom. It is important to save all receipts if you wish to have access to your current EBT/Horizon card balance.