The Idaho Electronic Benefit Transfer (EBT) is a system for delivering Supplemental Nutrition Assistance Program (SNAP) benefits to those that are eligible. SNAP helps low-income families supplement their food needs by providing limited funds in order to buy foods necessary for staying healthy.
Your Idaho Quest card will automatically loaded each month, for as long as you receive benefits. Be sure to keep your Quest card in your purse of wallet so that you’ll have it when you visit an eligible grocery store. Any unused balances from the previous months will accrue and be added to the next monthly allotment. If your card is not used for a consecutive 365 days, a portion of your benefits will be removed from your account.
For more information about your Idaho Quest cards, as well as how to check your current EBT balance, keep reading below.
Idaho EBT Card Balance
There are three options for checking the balance on your Idaho Quest Card:
Option 1 – Call the Quest Card Customer Service
Your first option for containing the balance on your Idaho Quest Card is to call Customer Service hotline at 1-888-432-4328. Be sure to have your Quest card number, as well as your PIN. You’ll be asked to provide this information as verification of your account.
Option 2 – Login to your EBT Account Online
To access your Quest Card balance online, visit the UCard Center website and login to your EBT account, here. In order to retrieve your Quest Card balance, please enter your User ID and Password. If you do not have a User ID or Password, then you can register for the UCard Center or activate your card. Once logged into your EBT account, you’ll be able to check your balance, review your transactions, reset your PIN and contact customer service.
Option 3 – Find Your Receipt
Another way to check the balance on your Idaho Quest Card is by finding your last transaction receipt. Your receipt will have the most current available balance on your EBT Card at the bottom. It is important to save all receipts if you wish to have access to your current EBT/Quest card balance.