Alabama Electronic Benefit Transfer (EBT) is a system responsible for the electronic distribution of benefits from the following programs: Food Assistance/SNAP, Family Assistance and Medicaid. Benefits are distributed via an electronic distribution technology that is loaded onto a debit-like card (EBT card) each month. Recipients can redeem their benefits at any authorized retailer using their EBT card and 4-digit personal identification number (PIN). Benefits can also only be used on eligible food and household items. To find out if a retailer is authorized, look for the Alabama EBT sign on their store window.
If you’ve already been approved to receive SNAP benefits in Alabama and are looking for information on Alabama EBT and how to check your balance, keep reading below.
Alabama EBT Card Balance
There are three options for checking the balance on your Alabama EBT Card:
Option 1 – Visit the EBT Website
EBT Connect is the online platform used by the state of Alabama for managing your SNAP benefits account. You can access your EBT account, here. Once you log in you can view the balance on your EBT Card and view your recent transaction history. In order to access your EBT account information, you will need to create a User ID and Password using your EBT Card number.
Option 2 – Call Alabama EBT Customer Service
If you are looking for a quick way to check the balance on your EBT Card, then contact Customer Service at 1-800-997-8888. They will be able to access your EBT account information and provide you with your current balance. Please have your EBT Card number ready, as well as your PIN.
Option 3 – Find Your Last Receipt
Another way to check the balance on your Alabama EBT Card is by finding your last transaction receipt. Your receipt will have the most current available balance on your EBT Card at the bottom. It is important to save all receipts if you wish to have access to your current EBT balance.